Good Old Fashioned Customer Service & Plumbing

Frequently Ask Question

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Frequently Asked Questions

You need to know what size water heater you need when installing a new system. The size can largely depend on the size of your household more than the size of your house. If you have two or fewer people in your home, you should get a 23- to 36-gallon tank. If you have four people in your house, you will need a 36- to the 46-gallon unit. If you have five people, you need a 46- to 56-gallon tank. Ask our experts for help selecting the correct model.

If you smell burning plastic when your heater is running, it can indicate that a foreign object is in the unit – such as a wrapper, or even one of your kids’ toys. It will melt while the heater runs, causing the odor. Shut off the system and try to remove the object, and call for professional services.

When replacing your water heater, you need to first decide what type of unit you need for your house. The most common type of water heater is a conventional storage water heater. These hold between 20 and 80 gallons and release hot water from the top of the tank. These provide you with a reservoir of hot water to use for household usage. Another, more energy-efficient option is a tankless water heater. These provide hot water on-demand.

Are you running out of hot water more quickly than you used to? There are several reasons why this might be happening. Some reasons can include:

  • Multiple appliances are using hot water at the same time.
  • There is sediment building up in the unit.
  • The dip tube is broken. This allows cold water to move to the bottom of the tank to be heated.
  • Your water heater is nearing the end of its lifespan.
  • Your unit’s thermostat is not working properly.

You can avoid leaky kitchen faucets by making sure your water pressure is at the correct level, and that you install a water softener if you have hard water. You should also schedule regular maintenance visits with an expert. They will be able to determine if you need to replace your unit before it malfunctions.

To keep your water heater functioning properly, it’s essential to have it serviced at least once a year. Professionals can remove soot buildup and clean the system.

Have you noticed a rusty tint in your water? If you have a traditional hot water heater, the discoloration can be due to rust inside of your aging tank. If you notice this, it can signal it’s time to replace your system with a newer unit.

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